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Register Now for ApacheCon Europe 2014 - November 17-21 in Budapest, Hungary. 

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Monday, November 17 • 3:50pm - 4:40pm
RTFM? Write a Better FM! - Rich Bowen, ASF

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Ever notice that the projects most likely to tell you to RTFM tend to have the worst FM? That's because the virtues of a docs team - Dilligence, Patience, and Humility - happen to be the virtues of kinder politer people, too.

Come learn some tips of writing better documentation, providing better end-user support, and just possibly growing your project community.

Rich has been doing Open Source documentation for 20 years, and some folks say he's kind of good at it.

Speakers
avatar for Rich Bowen

Rich Bowen

Executive Vice President, Apache Software Foundation
Rich is a member, and the Executive Vice President, of the Apache Software Foundation. He has spoken at almost every ApacheCon. Rich works on the Apache HTTP Server project, and is the author of a few books about httpd. In his day job, he works in the Open Source and Standards group at Red Hat, where he does community things with the OpenStack project. He lives in Lexington, Kentucky.


Monday November 17, 2014 3:50pm - 4:40pm
Dery/Mikszath

Attendees (21)